Frequently Asked Questions

Frequently Asked Questions

Thank you for exploring 904 Real Estate Photography. Discover our FAQ section where we’ve addressed our most commonly asked questions.


Company FAQ

Contact Info

Shawn: (940) 222-0204

Email: info@904realestatephotography.com

Shawn: (940) 222-0204

Email: info@904realestatephotography.com

Monday: 8:30am-5:00pm

Tuesday: 8:30am-5:00pm

Wednesday: 8:30am-5:00pm

Thursday: 8:30am-5:00pm

Friday: 8:30am-5:00pm

Weekends By Appt Only

Our journey began in 2011 when Shawn Jolly established ShawnJollyRawPhotography in Dallas, Texas. By 2017, we expanded our operations to Florida, specifically serving St. Augustine, Jacksonville, and neighboring areas. Shawn has an extensive portfolio, having captured imagery for over 12,000 homes, averaging 4-8 homes per day. In 2020, we underwent a rebranding, becoming 904 Real Estate Photography.

We welcome payments made in cash, checks, Zelle, and we use stripe’s secure payment app for credit cards.

904 Real Estate Photography will send you an invoice via email the morning of your appointment. Payment options include credit card, check, or Zelle. If you choose to pay via check or Zelle, subtract the processing fees on the invoice. Please note that processing fees are applicable only for credit card payments.

We’ve captured images of more than 12,000 homes since 2011, leveraging our extensive experience for your benefit.

Appointment FAQ

What If It’s Raining During My Appointment.

If there’s light rain, we’ll photograph the exterior and substitute the sky with our stock blue sky for no additional charge.

In case of heavy rain during your scheduled appointment, we’ll capture one exterior photo and return on another day, at no extra cost, for a reshoot of the exterior.

Photography sessions typically last between 45 minutes and an hour.

Video sessions generally range from an hour and 45 minutes to 2 hours.

3D tours, 3D typically take between an hour and 45 minutes to 3 hours.

If there’s a gloomy and overcast sky, we’ll substitute it with our stock blue sky for no additional charge.

If the house isn’t prepared upon our arrival at the scheduled time, we can photograph it as is, and our editors will remove unwanted items for $15 per photo. Alternatively, a same-day reschedule is available for a fee of $60.

You can cancel your appointment up to 2 business days in advance without charge. Cancelling within this window incurs a $60 fee for holding a spot that another client could have used. However, if I’m able to fill the appointment slot, no fee will be applied.

You’re welcome to reschedule your appointment at any time. However, rescheduling within 2 business days will incur a $60 fee. This fee is applied for holding a spot on the schedule that another client could have used. However, if I’m able to fill the appointment slot, no fee will be applied.

Photography delivered next day

Video delivered 2-3 Days

3d Doll House Tours delivered next day

Virtual Twilight delivered next day

Virtual Staging delivered next day

2d Property Floor Plan delivered next day

3d Property Floor Plan delivered next day

3d Video Rendered Walk Through delivered in 2-3 days

Photoshop In Grass delivered next day

Digital Object Removal delivered next day

Virtual Slide Show delivered 2-3 days

Flyer’s delivered 1-2 days after live on mls

I will move floor mats if directed.  However, I am unable to move heavy items or anything that requires the assistance of two people.