FAQ

By combining Shawn’s personal touch with the expertise of our trusted editing partners, we ensure that every aspect of your property’s visual presentation is exceptional.

  • Interior & Exterior Photographs: Editing is completed by the next day, no later than midnight.
  • Virtual Twilight, Virtual Staging, Digital Object Removal: These services can take up to 2 days to complete.
  • Digital Object Removal BULK: These services can take up to 4 days to complete.
  • 2d Floor Plans: 2d floor plans is completed by the next day, no later than midnight.
  • 3D Floor Plans: 3d floor plans can take up to 2 days to complete.
  • Grass Enhancement: Editing is completed by the next day, no later than midnight.
  • Video Edits: Our video editing process may take up to 2 days, allowing us to deliver a polished, high-quality final product that meets our professional standards.
  • Light Rain: If there’s light rain during your shoot, we will still photograph the exterior and replace the sky with our signature Blue Sky Guarantee.
  • Heavy Rain: If heavy rain occurs during your scheduled appointment, we will take one exterior photo and arrange a complimentary reshoot on another day to capture the exterior in optimal conditions.
  • Photography: sessions typically last between 45 minutes and an hour.
  • Aerial: sessions typically take 30 minutes.
  • Video: sessions generally range from an hour and 45 minutes to 2 hours.
  • Matterport 3d Tours: sessions generally range from an 2 hours minutes to 3 hours.
  • Zillow 3D Tours: sessions generally range from an hour 2 hours.
  • Floor Mats: I will move floor mats if directed to ensure the best presentation of your property.
  • Blinds: I will adjust blinds to achieve optimal lighting and results in your photographs.
  • Heavy Items: I am unable to move heavy items or anything that requires the assistance of two people for safety reasons and to prevent any potential damage.